Telephone Assessor / Trainee Telephone Assessor

  • Job Reference: 00001922-1
  • Date Posted: 9 June 2021
  • Recruiter: Citizens Advice Shropshire
  • Location: Shrewsbury, Shropshire
  • Salary: £11.00
  • Sector: Call Centre / Customer Service
  • Job Type: Contract
  • Work Hours: Full Time

Job Description

Citizens Advice Shropshire is recruiting!


Are you passionate about making a difference, making society fairer and working for an organisation that values diversity, promotes equality and challenges discrimination?  

Citizens Advice Shropshire is recruiting for a number of roles you may be interested in.


We encourage and welcome applications from people of all backgrounds and will consider trainee positions.

Telephone Assessor / Trainee Telephone Assessor

Fixed term contract until 31st March 2023.

Full time 37 hours per week.

We are recruiting 2 full time equivalents; we would consider part time/job shares.

Salary £22,183 - £23,080 pro rata depending on experience.

Start as soon as possible.

Some posts may be subject to a DBS check.


Under the current government guidelines, we are remote working at present but the successful applicants would be based in Shrewsbury office and must be able to work flexibly across the county when required.


Further details and application form (no CVs) are available from our website:

Closing date:            midnight Sunday 20th June 2021

Interviews:               week commencing 28th June 2021


Citizens Advice Shropshire.  A company limited by guarantee. 

Registered no. 4099352 England.

Registered office: Fletcher House, 15 College Hill, Shrewsbury SY1 1LY

Authorised and regulated by the Financial Conduct Authority – FRN: 617564

Charity registration no. 1085220      Vat no. 752 7807 10