Sales Administrator

  • Job Reference: RSF1
  • Date Posted: 5 July 2024
  • Recruiter: RS Fasteners & Fixings Ltd
  • Location: Wolverhampton
  • Salary: £23,000 to £25,000
  • Sector: Administration & Secretarial, Sales & Marketing
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

KEY RESPONSIBILITIES:

·Raise, process and update system with sales orders, taking information from orders / quotations

·Liaise with customers and clients over the phone and via emails, ensuring high levels of customer service is maintained at all times

·Liaise regularly with internal departments

·Use correct processes to ensure all sales enquiries are handled and managed from identification through to resolution, in an effective and professional manner

·Manage accounts and assist with the progression of orders

·Ensure the correct price is used and prices are maintained to reflect the latest pricelist

·Ensure all buying activities are carried out in accordance with procurement processes

·Identify opportunities to continually improve processes

·Resolve customer enquiries and issues that may arise in a swift and efficient manner

·Provide general administrative duties

·Comply with Health and Safety responsibilities defined in the company Health and Safety policy

·Ensure the quality and accuracy of all information is accurate and timely

 

MINIMUM QUALIFICATIONS/EXPERIENCE REQUIRED:

·A minimum of 3 GCSE’s, or equivalent, including English and Maths, at Grade C or above

·Strong customer service and sales background

·Proficient with Microsoft packages (including Word and Excel) Experience with SAGE also advantageous 

·Experience in a previous role would be desirable

 

KEY BEHAVIOURAL COMPETENCIES:

·Must be proactive and have a positive approach

·Customer Focused

·Extremely high standards of courtesy

·Detailed and methodical.

·Able to prioritise workloads to meet ever changing departmental and organisational deadlines

·Ability to work in a team and individually

·Must fit in with company culture of – Teamwork, honesty, loyalty, passion, trust and respect

 

ADDITIONAL SKILL REQUIREMENTS:

·Strong verbal and written communication skills

·Conscientious and task focused

·Capable of working under pressure

·Must be IT literate to a high standard