Recovery Controller

  • Job Reference: MTC393
  • Date Posted: 14 May 2024
  • Recruiter: Tears of Sutton Bridge
  • Location: Sutton Bridge
  • Salary: £11.75 Per Hour
  • Sector: Administration & Secretarial, Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Are you a calm and organised person? Are you a strategic thinker? If so, we would love to hear from you!

Recovery Controller

Tears Of Sutton Bridge provides a specialist recovery service from their depots in King’s Lynn, Spalding and Sutton Bridge and pride themselves on their excellent customer service and reputation.

Over the past 27 years they have made a continued commitment to develop and update a comprehensive fleet of recovery vehicles making them one of the biggest in the area.

Tears Of Sutton Bridge are looking for a Recovery Controller to join their team - this role is based at our Sutton Bridge Depot (PE12 9SH)

What will you be doing?

  • Liaising with customers via telephone to provide updates for recoveries
  • Liaising with recovery drivers and other recovery clubs to resolve dispatch issues
  • Organising incoming breakdowns and dispatching drivers to live jobs
  • Taking credit card payments for private customers
  • Using in-house system to receive and dispatch jobs and carry out invoicing
  • General office administration tasks

This role requires good IT skills and strong organisational skills

Knowledge of the area and motor vehicles would be advantageous but not essential

Overtime is an absolute requirement of the role, due to working in a small team of 4, holiday cover and absence cover will be required.

If this sounds like you, please hit apply now!

Reference: MTC393

Vacancy: Recovery Controller

Location: Sutton Bridge

Salary: £11.75 per hour after probation period - time and a half is paid after 40 hours and bank holidays.

Hours: Three 40 hour weeks – One 32 hour week – Shift Patterns work on a rota basis of early, middle and late shifts (early shift starts at 06.30am and a late shift ends at 10.30pm weekdays and 11.00pm weekends. all are 8 hour shifts.

National World / Smart Hire are advertising on behalf of Tears Of Sutton Bridge.