Digital Client Manager

  • Job Reference: 186041043-2
  • Date Posted: 27 October 2020
  • Recruiter: Confidential
  • Location: Caergwrle, Clwyd
  • Salary: On Application
  • Bonus/Benefits: £38,000 plus excellent benefits
  • Sector: HR / Recruitment
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

If you're passionate about delivering an exceptional customer service for all of your clients, then please continue reading!

We are excited to be supporting a fantastic business not far from Chester, and they are seeking an experienced Client Account Manager to join their team on a full-time, permanent basis. The role is incredibly varied, and is a great blend of relationship building, data analysis, strategic partnering as well as continually driving revenue opportunities.

* You will be communicating daily with your clients, supporting them with their business and offering advice and guidance.

* You will be able to collate, analyse and interpret data and feed this back to your clients in a clear way.

* Managing multiple customers, you'll ensure they all receive exceptional service throughout their journey with you.

* Ensuring you handle any objections, or queries in a professional and understanding manner, aiming to resolve any issues with your clients.

* Offering other services and products which may be beneficial for your clients.

Experience required

* We'd like you to have a steady career history to date, able to demonstrate where you have added value in your previous roles.

* Strong customer management experience, preferably in a business to business environment.

* Ideally coming from a digital / SAAS / Software type background but not essential

* Confident in using various software packages, strong on excel and powerpoint.

* Able to communicate effectively and naturally strive for a service that is second to none.

* Analytical skills and enjoys looking at data

* A commercial mindset able to identify future opportunities.

Due to this role being highly sought after, please apply today as we are holding interviews this week and next.

Roberts Webb Recruitment are acting as a Recruitment Agency in relation to this role