Customer Service / Sales Assistant

  • Job Reference: AGS352
  • Date Posted: 11 June 2024
  • Recruiter: Smart Hire
  • Location: Preston, Lancashire
  • Salary: £24,500
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description

Customer Service / Sales Advisor  

Hours of Work: 40 hours (Monday to Friday 08:30 – 17:00) Salary: £24,500 per year 
Location: Preston, Lancashire (On site, no remote working) Main Purpose 

The Customer Service / Sales Advisor will be responsible for  ensuring all new and prospective Complaints / sales are progressed through the system in a quick and efficient manner. The ideal  candidate will be excellent at multi-tasking, have good  organisational skills and ideally have customer service/sales  administration experience if not training will be provided. 

Principal Duties and Responsibilities 

◦ Taking sales calls in a professional & friendly manner ◦ Liaising with customers, 

◦ Ensuring the complaint information is up to date on the system ◦ Keeping customers up to date on progression of complaints ◦ Ensuring internal processes are followed 

◦ Preparing reports and forecasts for management ◦ Maintaining customer records 

◦ Any such general administration duties that may be required. Key Competence Requirements 

◦ Excellent verbal and written communication skills 

◦ Good organisational skills with the ability to multi task and  meet deadlines 

◦ Professional telephone manner 

◦ Keen eye for attention to detail 

◦ Proficient user of Microsoft Office (Word, Excel, PowerPoint) Experience and/or Qualifications (Preferred) 

◦ Full UK Driving Licence 

◦ Existing experience in Customer service / Sales Administration ◦ Call centre: 1 year (Preferred) 

◦ Customer Service: 1 year (Preferred) 

◦ A-Level or equivalent (Preferred) 

About Furlong Flooring Central Ltd 

We provide the distribution for the Northern part of the UK for our  Carpet Manufacturing plant based in Northern Ireland 

Furlong Flooring are experiencing a truly exciting period of growth  and we are looking for enthusiastic and talented people to join our  team. 

The comprehensive package of benefits we offer includes:

◦ Competitive salary 

◦ 23 days holiday per year plus bank holidays 

◦ Company Pension 

◦ Private medical insurance 

◦ Employee discounts on products 

◦ On-site parking 

Interested?  please hit apply now!

Our reference: AGS352
Vacancy: Customer Service / Sales Assistant
Location: Preston, Lancashire (On site, no remote working)
Salary: £24,500 per year
Hours:  40 hours (Monday to Friday 08:30 - 17:00)