Customer Insight Executive

  • Job Reference: 00002466-1
  • Date Posted: 9 September 2021
  • Recruiter: The Wrekin Housing Group
  • Location: Telford, Shropshire
  • Salary: £29,341
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent
  • Work Hours: Full Time

Job Description


Customer Insight Executive

Full Time – 36 hours per week

£29,341 pa

Supporting our Customer Insight Manager in business research activity, gathering and analysing customer feedback for operational and strategic purposes.

We are looking for someone with experience of producing and interpreting data and statistics, with strong ICT skills and the ability to understand and communicate complex information effectively.

We are looking for people to join colleagues in our newly created Customer Voice and Value Team.

Closing Date: Sunday 26th September 2021 Interview Date: Tuesday 5th October 2021

Do you want to make a difference to people's lives?

The Wrekin Housing Group is a socially minded organisation that:

  • Provides over 13,000 homes across Shropshire, Staffordshire, Telford & Wrekin
  • Delivers innovative care solutions 
  • Channels social investment to create jobs and promote economic growth, generating opportunities for people to gain employability skills, maximising the social value of our services and delivering wider community benefits


For more information and to download a copy of the application pack for any of the above roles visit